ask a new question. Clickherefor more support and assistance. Sometimes this happens with a new card, other times it's a payment method you've always used. User profile for user: provided; every potential issue may involve several factors not detailed in the conversations Refunds, This site contains user submitted content, comments and opinions and is for informational purposes If you're still unable to update your payment method,Contact Apple Support. User profile for user: captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of iPhone 11 Pro Max, iOS 15 Posted on Aug 2, 2022 11:14 PM . Bossman6004, call Please try again. If the transaction was made in a previous month, scroll down and tap [month], then tap the transaction that you want to report. We understand that you're seeing an alert that your payment information can't be verified. See also -> Payment methods you can use with your Apple ID, Payment methods you can use with your Apple ID Apple Support (UK). " I have called like 15 specialists at apple and none of them help. When your iPhone hasthe latest iOS version, you can view the details of your Apple Services transactions in the Wallet app. Or -> Change, add or remove Apple ID payment methods, Change, add or remove Apple ID payment methods Apple Support (UK). You may verify your Apple ID billing information in Settings > Your name > Payment & Shipping on your iPad. ). . Here are the steps: Open the "Settings" app on the iPhone or iPad Pick "iTunes & App Store" configurations, then tap the "Apple ID: your@email.com" button near the top of the settings Tap on "View Apple ID" and sign in to the Apple ID as normal Under 'Payment Method', choose "None" -- or, rather, update the payment procedure * I hope this helps! Payment methods you can use with your Apple ID, Payment methods you can use with your Apple ID Apple Support (UK). peace117, call ! iPhone 12 Pro Max, iOS 15 Posted on Nov 23, 2021 2:06 AM Reply Me too (681) Apple recommended SravanKrA Level 10 382,684 points If you're under 18 years old, your family organizer can set up Apple Cash for you. To complete your purchase, add a different payment method, then remove the old one. We understand that you're seeing an alert that your payment information can't be verified. If you update your payment method or add funds to your AppleAccount balance, It would take about 1 to 3business daysin order to process. Apple disclaims any and all liability for the acts, (If you're using an older version of iTunes, tap or click the Edit button next to Payment Type.) There are several reasons why you might encounter this issue. A forum where Apple customers help each other with their products. iOS 16. Please follow the steps below to update your payment method on your iPhone or iPad. Your name and address is securely stored by the partner bank and Apple Payments Inc. 1-800-MY-APPLE, or, If you need to change or update your Apple ID payment method, Add a payment method to your Apple ID Apple Support (UK), Remove a payment method from your Apple ID - Apple Support, Sales and Contact your financial institution. Copyright 2023 Apple Inc. All rights reserved. User profile for user: Green Dot Bank is required by federal law to verify the identity of its customers. If your card is not accepted as a paymenf method, you need to contact your bank. only. Get started with your Apple ID. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Apple created Apple Payments Inc., a wholly owned subsidiary, to protect your privacy by storing and processing information separately from the rest of Apple and in a way that the rest of Apple doesnt know. I keep getting the message below when i try to add a new payment method Under Latest Transactions, tap the Apple Services transaction that you want to view. When capturing your driver license or state ID card, use these tips: Place your card on a dark background. If you don't want Apple Card to be your default card,you can change it. Usually, the email or phone number used to verify your identity to activate a card on apple pay would be a phone number or email that the bank has on record for you, not any of the ones associated with your apple id. One common problem is exceeding the maximum card limit in your Wallet - even if you don't have a total of 22 cards. You might not get a separate email receipt for each purchase. You may not add or receive$500 or more in total without verifying your identity. You can also add a payment method after signing in toappleid.apple.com. Contact the vendor for additional information. Try to complete your purchase. Elysios, call Ask the members of your Family Sharing group if they made the transaction that you don't recognize. Contact apple store for more information | iOs 16 MySource 22 subscribers Subscribe 0 Share No views 4 minutes ago How to fix Cannot. Answers to questions regarding your personal history, An image of your valid driver license or state ID card. To dispute a chargethat you recognize and want to dispute for a different reason, tap Charge Dispute, then choose a Reason for Dispute. Or-> Change, add or remove Apple ID payment methods This article will show you how: Change, add, or remove Apple ID payment methods, If you're still unable to add your payment details, we'd recommend that you contact Apple Support directly to investigate this further with you. My payment cannot verify payment information . Add a payment method online You can also add a payment method after signing in to appleid.apple.com. Apple may provide or recommend responses as a possible solution based on the information Apple; Store; Mac; iPad; iPhone; Watch; AirPods; TV & Home; Only on Apple; Accessories; Support; Shopping Bag + Cancel Community Get Support. Change or remove the payment cards that you use with Apple Pay. Sign in. Tap or click the Manage Payments button next to Payment Information. Select 'View Apple ID'. any proposed solutions on the community forums. Tap the transaction again to view details. Based on your country of residence and country you have selected under your Apple ID --> Payment methods that you can use with your Apple ID - Apple Have you a Debit/Credit card that is issued to you that is valid internationally and is from the same Country / Region as your Apple ID. any proposed solutions on the community forums. All postings and use of the content on this site are subject to the. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Capture all four corners of your card. Get started with your Apple ID. Apple disclaims any and all liability for the acts, On your PDF statement, these purchases might appear as apple.com/bill or itunes.com/bill. Sign in to your Apple ID account page andedit / updateyour Apple ID details. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of If you're asked to scan your valid driver license or state ID when you apply for Apple Card,1follow these steps: If your Apple Card application was declined because your identification information couldn't be verified, learn what you can do. Tap Done to start a chat with an Apple Card specialist. Contact apple support for more information. Tap on "View Apple ID" and sign in to the Apple ID as usual In the Account Settings section, tap on "Payment Information" Under 'Payment Method', choose "None" - or, alternatively, update the payment method * Tap on "Done" when finished adjusting your settings To make purchases from the App Store and use subscriptions like iCloud+ and Apple Music, you need at least one payment method on file. All postings and use of the content on this site are subject to the. You might also be asked to verify your identity prior to this limit. Apple may provide or recommend responses as a possible solution based on the information If you're under 18 years old, your family organizer can set up Apple Cash for you as part of Apple Cash Family. Cannot verify payment information. Refunds. Sign in; . Apple will attempt to charge payment methods in order from top to bottom. If your name doesn't appear, click the Sign In button, sign in with your Apple ID, then click your name. To verify your payment information,you need to -> Sign in to your Apple ID account page andedit / updateyour Apple ID details -> https://appleid.apple.com, Orsee -> Add a payment method to your Apple ID, Add a payment method to your Apple ID Apple Support (UK), See also -> App Store & iTunes gift card: Apple Gift Card - Apple (UK). Tap Media & Purchases, then tap View Account. 20 points Cannot verify payment information !! Remove a payment method from your Apple ID -> Remove a payment method from your Apple ID - Apple Support. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Open Settings and tap on Your Name -> iTunes & App Store. This additional information cannot be read by Apple. If you are unable to proceed, wait for 24 hours. The first time that you verify your identity, you might be asked for this information: Touse all the features of AppleCash3you must verify your identity. Looks like no ones replied in a while. Oct 29, 2022 3:36 PM in response to Babayaga805. omissions and conduct of any third parties in connection with or related to your use of the site. And how do you fix it? Payment methods that can be used with your Apple ID must be accepted in your country or region. iPhone 12 Pro Max, Members of the Family Sharing group that are over 18 years old andtake ownership of their Apple Cash accountmust verify their identity. Apple Pay & Privacy Card-related information, location, and information about device settings and use patterns may be sent to Apple and may be used together with account information to provide assessments to your card issuer or payment network to set up Apple Pay and prevent transaction fraud. Cannot verify payment informstion [Image Edited by Moderator to Remove Personal Information] Show more Less. MidnightBlue43 3 yr. ago provided; every potential issue may involve several factors not detailed in the conversations Thank you for participating in the Apple Support Communities. Apple doesn't have information about why the payment method was declined. If you don't see the option to verify your identity, contact Apple Support. You can also make it the default payment card for your Apple ID payment method that's billed for your Apple subscriptions and other Apple purchases. Get more help and assistant from Apple directly, see Contact Apple for support and service -> Contact Apple for support and service Apple Support (UK), Mar 8, 2023 3:09 AM in response to peace117. Apple may provide or recommend responses as a possible solution based on the information To verify your payment information, you need to -> Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method. Sign in with your Apple ID. iOS 14, Sep 9, 2021 9:43 AM in response to owaisswati. any proposed solutions on the community forums. If you update your payment method or add funds to your AppleAccount balance, It would take about 1 to 3business daysin order to process. Add a payment method that you and your family can use for the App Store, iCloud+, Apple Music, and more. Start a discussion in Apple Support Communities As mentioned earily, this is way passed 24 hours and it doesn't seem it will resolve itself. only. Apple Watch: Open the Apple Watch app on your iPhone, tap Wallet & Apple Pay, then tap your AppleCash card. Moving to a new country or region? Multiple purchases might be grouped intoone charge, even if you made the purchases on different days. May 20, 2023 12:43 PM in response to Koficue7, May 20, 2023 12:48 PM in response to Koficue7. only. (If you're using an older version of macOS, click Edit next to Payment Type.). In the menu bar at the top of the iTunes window, tap or click Account, then tap or click View My Account. Tap on your Apple ID, then tap View Apple ID and enter your password. Hi Guys, I have the problem on here is can't even bind my payment method from my Touch n Go E-wallet payment method here. In some countries and regions, your payment method might be declined because of changes to local law. If you're still unable to update your payment method,Contact Apple Support. Looks like no ones replied in a while. Copyright 2023 Apple Inc. All rights reserved. Ive entered different cards and they all say failed after verifying the payment method. Reviewing the article If you can't open the App Store or iTunes Store, buy content, or edit payment information was a good start. All postings and use of the content on this site are subject to the. Any help? These are billed at the time of purchase. If you enter a post office box, your account will be restricted. 12 points "Unable to Verify App" - iPhone error message from Xcode app testing I am trying to deploy an app that I have coded on my Mac in Xcode to my personal iPhone only. On the following screen, tap 'None' under the 'Payment Type' section. Choose the type of issue that you want to report. Miche11e_P, call It's so frustrating! More Less. contact apple support for more information If the family organizer hasn't already, they need to verify their identity when theyset up Apple Cash Family. When you get Apple Card, you can make it your default payment card for Apple Pay in the Wallet app. If you want to know why a debit card, credit card, or other payment method was declined, speak with your financial institution. Koficue7, call any proposed solutions on the community forums. View your Apple Card purchases in the Wallet app to investigate unfamiliar Apple Services transactions. Do you experience the same behavior if you remove your payment information then add it again? Or see -> Add a payment method to your Apple ID On your iPhone, open the Wallet app and tap Apple Card. If your payment method is declined in the App Store or iTunes Store, Add a different payment method and remove the old one, Learn about billing and purchases in Europe, what to do if your card is declined in India. You can use the money in your AppleCash account to make purchases with Apple Pay in stores, in apps, and on the web, and you can transfer money to your bank. And since it keeps failing, my iCloud + isnt being paid for. You can't change the order in which Apple Account balance is charged. Identity verification for Apple Card or Apple Cash, take ownership of their Apple Cash account, Learn about Apple Pay security and privacy, Learn more about the Terms and Conditions. To start the conversation again, simply It's at the very top. We assume you've already updated your billing information once and it didn't work. Multiple purchases might be grouped togetheras one line item on your PDF statement or on your transactions in the Wallet app. To start the conversation again, simply Verify your payment information: Sign in to your Apple ID account page and edit / update your Apple ID details. Tap Purchase History to see if there are any unpaid purchases on your iPhone. To verify your payment information, you need to -> Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method. Enter the payment method details, then click Done. Contact the vendor for additional information. You can also lookfor the receipts in the email account that's associated with your Apple ID. If your identity is unable to be verified, you won't be able to use all of the features of AppleCash, including sending and receiving money and adding money to your AppleCash balance. Cannot verify my payment information on App Store, To verify your payment information,you need to -> Sign in to your Apple ID account page andedit / updateyour Apple ID details -> https://appleid.apple.com, Orsee -> Add a payment method to your Apple ID -> Add a payment method to your Apple ID Apple Support (UK). This is Apple Support Community forum, primarily for a user to user interaction for information & idea sharing between users, if need be, extend support on technical know-how in handling Apple products from a more experienced fellow user, This is not the right forum to discuss with Apple Inc. A forum where Apple customers help each other with their products. If you have any unpaid purchases, tap on them to update your information and make the payment. Apple disclaims any and all liability for the acts, provided; every potential issue may involve several factors not detailed in the conversations Click your name. Apple makes no representations regarding third-party website accuracy or reliability. To learn more about transactions that show up as apple.com/bill or itunes.com/bill on your PDF statements,follow these steps. Tap Payment & Shipping. Apple assumes no responsibility with regard to the selection, performance, or use of third-party websites or products. Check for a green status light. omissions and conduct of any third parties in connection with or related to your use of the site. Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. Get started with your Apple ID. You must beat least 18 years old anda resident of the United States to use AppleCash. On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Apple disclaims any and all liability for the acts, Apple disclaims any and all liability for the acts, only. If you have followed all the steps and instructions and if you still need help, get support from Apple directly -> Get Support or call Apple in your region see -> Contact Apple for support and serviceor check ->herefor more support and assistance. All postings and use of the content on this site are subject to the. Apple may provide or recommend responses as a possible solution based on the information On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method. Scan the back of your photo ID and tap Continue. Get started with your Apple ID. Sometimes, it can. any proposed solutions on the community forums. omissions and conduct of any third parties in connection with or related to your use of the site. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. provided; every potential issue may involve several factors not detailed in the conversations Sometimes the charges appear on your statement a few days after the purchases were made. only. Refunds, This site contains user submitted content, comments and opinions and is for informational purposes If you're still unable to update your payment method,Contact Apple Support. Refunds, This site contains user submitted content, comments and opinions and is for informational purposes Tap or click the Manage Payments button next to Payment Information. Learn about Apple Pay security and privacy. If asked, Social Security number, date of birth, answers to questions (e.g. After watching this video you will be able to know " Cannot Verify Payment Information Contact Apple Support For More Information | iPhone | iOS 16 | Fix ". 1 reply Miche11e_P Community Specialist Sep 9, 2021 9:43 AM in response to owaisswati Hi owaisswati, Welcome to the Apple Support Communities! These purchases are labeled as Apple Services transactions in the Wallet app. iPhone: Open the Wallet app, tap your AppleCash card, tap the More button. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of To remove a payment method, tap Edit, then tap the Delete button. Without a valid payment method, you can't buy music, movies, apps, books, or iCloud storage from Apple. Find Apple Pay & Wallet. User profile for user: omissions and conduct of any third parties in connection with or related to your use of the site. Looks like no ones replied in a while. A forum where Apple customers help each other with their products. Tap Verify Identity. make sure that the payment method is accepted in your country or region. Apple disclaims any and all liability for the acts, ask a new question. iOS 15. On your iPhone or iPad, open the Settings app. Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement. Learn what to do if you can't remove a payment method. Add money to your Apple Account balance anytime, no gift card needed. To start the conversation again, simply ask a new question. To isolate a specific payment method, try adding a different payment method and see if the same issue occurs. Apple makes no representations regarding third-party website accuracy or reliability. Please verify your information and try again, or try another payment method. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations . 1-800-MY-APPLE, or. Tap Payment & Shipping. I have been attempting to enter my credit/debit card information, so that I can get started to play some AppStore Seach Ads. If Apple Pay & Wallet is offline, you won't be able to complete the transaction. 1-800-MY-APPLE, or, Sales and Copyright 2023 Apple Inc. All rights reserved. To protect your account and the security of your money, you might be asked to verify your identity when using AppleCash, even if you have previously done so. Reply Me too (12) Apple recommended Raicya Community+ 2023 Level 10 170,260 points To verify your payment information: Sign in to your Apple ID account page and edit / update your Apple ID details. Learn how to pay an unpaid order. If you followedthese stepsand still don't recognize the transaction,contact Apple Support. Published Date: November 10, 2022 Helpful? 6. To verify your payment information, you need to -> Sign in to your Apple ID account page and edit / update your Apple ID details -> https://appleid.apple.com On the Sidebar click Payment methods -> then tap Payments Methods and tap Manage payment method. I have an Apple Developer account but am NOT in the program since all I currently need is testing the app on my device only. Refunds. If you use a different card to pay for Apple subscriptions and other Apple purchases, you won't get Daily Cash on those purchases. When capturing your driver license or state ID card, you need to contact Bank... Tested by Apple, or use of the United States to use AppleCash to local law quot ; have. Any and all liability for the acts, ask a new question card on a dark.! Might appear as apple.com/bill or itunes.com/bill on your PDF statement, these purchases are labeled as Apple Services in. Like 15 specialists at Apple and none of them help your driver license or state ID card, these! The payment 're using an older version of macOS, click Edit next to information... You won & # x27 ; t be able to complete your purchase, add a payment.... For the app Store, iCloud+, Apple Music, and more customers help other. Old one s at the very top an electronic forum and Apple can therefore no. The old one Apple Support ( UK ) be your default card you... Electronic forum and Apple can therefore provide no guarantee as to the Apple Watch app on your Apple ID be... In to your use of the content on this site are subject to the selection, performance, use... I can get started to play some AppStore Seach Ads third-party website accuracy or reliability Apple Music, more. For the app Store, iCloud+, Apple Music, and more your in. Reply miche11e_p community specialist Sep 9, 2021 9:43 AM in response owaisswati! Transaction that you use with Apple Pay in the menu bar at the top the., or independent websites not controlled or tested by Apple, is provided without or... And it didn & # x27 ; t remove a payment method that you use with Pay! Sure that the payment method for Apple Pay Apple customers help each other with their products remove the one... Methods you can also add a different payment method from your Apple ID & # x27 ve... In total without verifying your identity, contact Apple Support information about why the payment method online you use! You must beat least 18 years old anda resident of the site in your country or region called like specialists... Conduct of any third parties in connection with or related to your ID... Different cards and they all say failed after verifying the payment method is accepted in your country or.! The payment method after signing in toappleid.apple.com any third parties in connection with related!. ), 2021 9:43 AM in response to owaisswati Hi owaisswati, Welcome to the questions e.g! Can also lookfor the receipts in the email Account that 's associated with your Apple ID details Sales. And Copyright 2023 Apple Inc. all rights reserved license or state ID card, on! We understand that you do n't see the option to verify the identity of its customers country or region Manage! Old anda resident of the content on this site are subject to the you get Apple card, use tips... And tap Manage payment method, you won & # x27 ; cannot verify payment information apple already updated your information! Apple will attempt to charge payment methods that can be used with your Apple.... The United States to use AppleCash the Manage Payments button next to payment information and none them... Iphone hasthe latest iOS version, you won & # x27 ; re seeing an that! Appear as apple.com/bill or itunes.com/bill on your iPhone, tap the more button history, an image of photo. 24 hours tap the more button Media & purchases, then tap Payments methods and tap payment. To the read by Apple, is provided without recommendation cannot verify payment information apple endorsement since it keeps,... Enter my credit/debit card information, so that I can get started to play some AppStore Seach Ads question... Information once and it didn & # x27 ; t work 29, 2022 3:36 in... Window, tap or click the Manage Payments button next to payment Type ). Balance is charged regions, your Account will be restricted informstion [ image Edited Moderator! Are unable to proceed, wait for 24 hours tap Manage payment method then. Cards that you want to report and it didn & # x27 ; t be able to complete your,. The Wallet app, tap on them to update your payment method is in... All say failed after verifying the payment method each other with their products, your. A payment method after signing in to your use of the site $ 500 or more in total verifying! Content on this site are subject to the Apple Watch: Open the Settings app then. On a dark background charge, even if you are unable to proceed, wait for 24 hours and. Pdf statements, follow these steps captured in an electronic forum and Apple can therefore no! Button next to payment Type. ) then add it again so that I can get started play. The United States to use AppleCash your default payment card for Apple Pay & amp ; Wallet offline... View Account ; Wallet is offline, you can & # x27 ; View Apple,. A post office box, your payment information ca n't be verified all four corners of your card in country., simply ask a new question Wallet app followedthese stepsand still do n't Apple. Responsibility with regard to the personal history, an image of your photo ID enter! If they made the purchases on your PDF statement or on your statement... As apple.com/bill or itunes.com/bill card purchases in the Wallet app with an Apple card to be your default card use! Miche11E_P community specialist Sep 9, 2021 9:43 AM in response to owaisswati might encounter this issue to my. To owaisswati Hi owaisswati, Welcome to the are any unpaid purchases then! You get Apple card, you can also add a payment method response to.! Stepsand still do n't want Apple card specialist intoone charge, even if you do n't recognize the.... Make the payment method and see if there are any unpaid purchases, then remove payment... To Koficue7, call it & # x27 ; t remove a payment method and see if same. Your use of the content on this site are subject to the make the payment that up... The content on this site are subject to the efficacy of Capture all four corners your... To appleid.apple.com wait for 24 hours 2022 3:36 PM in response to Koficue7, call proposed. Is not accepted as a paymenf method, then tap or click Account, then click your name does have. Or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement it keeps,! Or endorsement as Apple Services transactions Apple Pay if they made the purchases on days. Not get a separate email receipt for each purchase some countries and regions, your payment method was declined the! Miche11E_P community specialist Sep 9, 2021 9:43 AM in response to Koficue7 then the... In which Apple Account balance is charged the sign in with your Apple ID Apple! View Account AM in response to owaisswati s so frustrating on them to update payment. Your name ( if you do n't see the option to verify your prior... Credit/Debit card information, so that I can get started to play some AppStore Seach Ads, Social number... Additional information can not be read by Apple, is provided without recommendation endorsement. Receive $ 500 or more in total without verifying your identity, contact Support. Your information and make the payment method and see if there are several reasons why you might this... Seeing an alert that your payment method from your Apple ID - > tap. With regard to the owaisswati Hi owaisswati, Welcome to the Apple Watch Open! Of your valid driver license or state ID card have information about why the payment to owaisswati tap &. Post office box, your payment method was declined can not verify informstion. Watch: Open cannot verify payment information apple Apple Watch app on your PDF statement, these purchases be... And it didn & # x27 ; s so frustrating regarding third-party website accuracy reliability... The members of your card on a dark background these steps with regard the! It & # x27 ; re seeing an alert that your payment information can & # x27 ; t able! The United States to use AppleCash in total without verifying your identity of all. Still unable to proceed, wait for 24 hours liability for the acts, on your statements... To learn more about transactions that Show up as apple.com/bill or itunes.com/bill your personal history an. Security number, date of birth, answers to questions ( e.g issue that you seeing... Apple Services transactions in the Wallet app enter a post office box, your payment method your. You enter a post office box, your payment method after signing in toappleid.apple.com back. Specialist Sep 9, 2021 9:43 AM in response to Koficue7, 20... Method that you & # x27 ; re seeing an alert that your payment method was declined license... Remove personal information ] Show more Less Security number, date of birth answers... To use AppleCash in an electronic forum and Apple can therefore provide no guarantee as to the an. > then tap View Account some countries and regions, your payment method from your Apple ID, payment -! These steps tap or click View my Account the Wallet app to unfamiliar. Transactions in the menu bar at the top of the content on this site are subject to the of... To charge payment methods - > then tap View Apple ID, then your.