I asked if they rang the bell and she said they did. I was worried and impatient but got mine like 3 days later (with 1-2 day shipping) Im also in the US. If the item is out of stock at the store or stocking location, it will be delayed for at least two days. Different events in certain areas can impact carriers. Ca here 13 minute wait it's still on preparing since Friday eta says 15th . Yes its on hold and wont ship until release. Did you also order on the recent drop, August 17th? Peace of mind for those of use that finally got one ordered. should be coming thursday. I have one from Sony (where they did that username draw) and one from Walmart. Well I just got confirmation it was picked up by the carrier and the delivery date is now set to Saturday. I too needed this post. . Sony sent me an email about 15 minutes ago saying my console has shipped. Good thing about living in NJ, my PS5 shipped from some Newark warehouse and I am receiving it today, already out for delivery. I ordered mine at 11/23/2019 09:10 PM PT that's what it says on the email. Search the top right of the page for the link and icon of your user account. I havent received a shipment notification yet, have you? Console/game discussions, news, support, trophy/media sharing and more! Amazon is where I preordered mine. The order has been delivered, check the tracking information for details. So far Sony has me satisfied. Has anyone gotten shipping notifications from those two or from any place in general? Nobody knows. You can track your order by visiting FedEx.com. We recommend signing up for 1 month of Walmart Plus ($12.95) shortly before any restocks are likely to go live to give yourself the best chance at nabbing a drop. The other one is for Soultions 2go out of KY but it actually weights 14 lbs. I'm sure there are lots of things that can make an order take longer, but this is how it went for me. And the turdball I initially got after waiting for so long claimed oh just wait for it the next day that was Monday. Your community-run home for all things PlayStation on Reddit! (Checked all the folders). Jul 13, 2013 6,356 2,267 They also said they couldnt comment on what people are saying about cancelled orders on the web. I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I dont have access to that email anymore so I cant keep track of my tracking etc. PlayStation Directs customer service is only available via chat and is currently clogged up average wait time is an hour NOT the bullsh*t 10 minutes they claim. Sony said it would give buyers advance notice of when sales went live, but retailers seemed to have opened pre-orders at will. Couldn't believe how quick the turnaround was. Feb 16, 2023. yes my DE was picked up today at 3pm by fedex. It said it would arrive Saturday, but was awaiting carrier pickup. Can I transfer PS4 disc game applications to my PS5 Digital Edition. Hope the same for everyone else. I got an email today saying my order was delayed. Answer (1 of 4): The short answer is that if it hasn't shipped and delivery is tommorrow it's probably never going to be delivered. Refresh page. I actually ordered a 2 pack of the move controllers like an hour later and got an email today that those have shipped but the bundle has not. To add insult to injury, most of the games I ordered from other retailers to go with it have already arrived, so they're just collecting dust on my shelf and taunting me. Nothing else. Mine shipped on Saturday. Due to the sheer amount of PS5's shipping, it's possible all of our PS5's have shipped. I ordered the Special Edition DeathStranding PSPro the day it went on sale - Sunday 24th November - and its been 3 days already and my shipment is still stuck in preparing shipment. This is an exclusive benefit of PS PLUS membership. I just got mine. Fahmida Y. Rashid. Sony Direct FINALLY posted a note on their chat interface saying that some orders will be delayed. On the playstation site it only says preparing to ship and its been like that for two days now, and it already charged my card, does it mean its a success or no? Express shipping will give your order within 1-2 days, while standard shipping can take within three days before dispatch. For the fedex app? Console/game discussions, news, support, trophy/media sharing and more! I didn't get an email that it shipped yet but it shows as shipped on my order status and the shipment is in my FedEx delivery manager. One day shipping, and it still says preparing to ship. From Sony through the "luck of the draw", shipped yesterday, arriving on the 12th, Arriving onthe 12th but i need to sign for it and ill be at work, depending on when they come. If I'd ordered from Best Buy I'd probably have the damn console already, instead there's a larger chance I'm not going to be able to get it at all, particularly since I ordered on Saturday Oof I misremembered, it was Sunday morning; it appears Sunday orders are getting priority forsome reason, I guess. Shipping and Carrier Delays. Oct 25, 2017. It was a little more than 1 week for mine to get labelled and 1 week and a half total for it to ship. So, no. On my way out the website, I saw Xbox Series X . But my PSN order status now says preparing to ship. When someone finally picked it up, the expected date changed to Sunday. Been 24 hours since I ordered and no email shipping notification yet. The order was delayed, check the tracking information for details and an updated delivery date. Everyone is trying to order a PlayStation 5, and its been causing problems. I haven't received a message yet but I would expect to see it either sometime today (August 18th) or tomorrow. Create an account to follow your favorite communities and start taking part in conversations. Nov 11, 2020 . From there, click the top option labeled Track Orders. Good luck, everyone! nov 12th. Mine shipped earlier today, and Spider-Man shipped like 2 hours later. With all that said, only Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock purchases. gamespot.comgiantbomb.commetacritic.comfandom.comfanatical.com, Privacy PolicyCookie SettingsDo Not Sell My InformationReportAd. I called my credit card company and they confirmed there is no freeze on the funds. Mine was too but look up a few posts about the fedex app thing, Yup. Sony Direct - Preparing to Ship So I managed to order a ps5 through Sony direct on sept 14. Was hoping to get it early but it looks like I wont be that lucky. Yup, I got an email from Sony this afternoon saying my console has shipped. Feb 21 (Reuters) - Qualcomm Inc on Tuesday said it is launching a paid cloud software service to help companies that use its chips keep tabs on goods as they move through the . I was able to secure a PS5 on Nov 25th but no email confirmation. Already have the extra controller and charger. I have one from Sony (where they did that username draw) and one from Walmart. How long did it take for your PS5 to ship? Find out when yourdirect.playstation.com order will ship, and how to track its progress. I also bought PS5 in this invitation lot. Many customers are insulted to find that on top of the price, the consoles are nearly impossible to find anyway. Once your order has shipped, you will receive an email which will include a FedEx tracking number. The number of hours played in game list not updating? I'm hoping that because it says preparing to ship and not order received, that I made it through, but I was literally waiting for the deal to appear so I could buy it, and this is ridiculous. In right pane, right-click and select all. Pre-orders for PlayStation 5 have been a mess. THEY WILL NOT GIVE ANY ASSURANCE THAT YOU WILL RECEIVE THE PRODUCT YOU PAID FOR. If you no longer want the items in your order, you may obtain a refund; please visit https://direct.playstation.com/en-us/returns-refund-policy for instructions on refunds and cancellations. Click XHR in right pane (next to CSS, JS..) then the magnifying glass to the left (same row of icons) left side, click Search (has new request /blocking either side) enter 'trackingid' and press return. My two games from Walmart still days preparing so maybe there is hope, Posted November 10, 2020 If your package status hasnt received an update from the shipping courier in more than 48 hours, please chat with us. Sign up for a new account in our community. Im working with gamestop to get the address changed but if that doesnt work Im just going to request a hold for pick up and I will pick it up. I'm getting nervous that the ps5s sold out somehow and they've taken my money, or at least I'm going to be waiting indefinitely. ALL RIGHTS RESERVED. Mine has shipped and FedEx says it's going to be delivered tomorrow. Create an account to follow your favorite communities and start taking part in conversations. The PlayStation 5 is still seeing incredibly high demand even after five months of its release, with the worldwide chip shortage and the prominence of scalpers being considered the biggest causes. Thats not so great on PS directs side. Has anyone's PS5 shipped from Sony yet? Sucks, but as long as the whole order doesnt get cancelled I can deal. Head to the PlayStation Direct website. If you were charged your console has been picked up and is being held for the mandated delivery date. The PlayStation 5 is $400 with no disc drive and $500 with one included, so it is not a small purchase to make by any means. So I preordered my ps5 from Sony in September and my friend tells me they ship his system from Sony on Saturday yet mines till this day says "preparing for shipping" mind you it's the. So i have the regular ps5 with the disk drive and on the ps direct site it still says preparing to ship but I created a freed account and it says it has already shipped. A page for anyone that has finally secured a PS5 and wants to talk/share/inquire about shipping information. Find your order tracking details through order look up or sign in to direct.playstation.com and select My Orders. Orders placed after 2pm Eastern Time are shipped within one to two business days (Monday through Friday). Press J to jump to the feed. #57. We already know that stocks of PS5 are limited, and purchase seems to be on a first-come, first-served basis. All content, games titles, trade names and/or trade dress, trademarks, artwork and associated imagery are trademarks and/or copyright material of their respective owners. One for my Series X and another for PS5. GTag:MadDogg730 PSN:lMadDogg NNID:xMadDoggx More peeps on gamefaqs need to try the indie game cyber shadow. This is a time when vigilance will be rewarded. I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. Requires a signature at delivery. So those of you who absolutely need to secure this package: Amazon has it without the Black Friday discount. Shipping Label Created or Awaiting Carrier Pickup. Most seem to have sold out within minutes. (edited). Went in for a PS5, came out with two Xbox X Well, says it right there. US (STL) and my CotM bundle shipped last night around 1:30 AM. Hopefully things update today. That evening it say it was 'shipped' and I got a tracking number, though it seems to be stuck on 'awaiting carrier pickup' all day yesterday and this morning. (From Sony Direct), Damn. In the app, youll have to tap on the product listing first. I ordered mine from Sony direct on a tues. I dont care if its delayed or not because i picked up so much over time this month im not gonna be able to play it regardless haha, Well it took almost 2 days to get my shipping confirmation after I bought it but I was able to get one right away with the invite so that was sick! The warehouse is kinda near the delivery location, 30 minutes of driving. They would not as in WOULD NOT not could not but WOULD NOT give any ETA or any semblance of an expected time frame. You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. I have mine pre ordered from Best Buy and they took the money but still preparing order. Your feedback will help us to keep improving. Any word? They charged me on Thursday but, still says preparing to ship. Bit worried. Nope, no notifications for me. 2 weeks after I got the one I ordered on Amazon almost 3 weeks total. Still waiting on Demons Souls though. I've been checking that and haven't seen anything yet. It says it will arrive on the 26th. Hopefully that gets updated. The number of hours played in game list not updating? You need to be a member in order to leave a comment. * stares into the abyss of my Target page with his nothing but "order placed" on it *, Mine said 3-4 days on last Friday so I am excited. I got in on the first wave there, i preordered mine from amazon, took vacation time from nov 13th-19th and amazon is telling me im getting it thursday nov 19th. Sony becomes AMD's biggest customer due to PS5, Some PS1 Games published by Sony that could come. Prepared to be shipped. Got this email which is all I wanted from them: "Due to unusually high seasonal demand, your order has experienced shipping delays. Community Software by Invision Power Services, Inc. (Standard) I got the PS5 (finally) with the standard 3 day shipping 5 days ago and the order lookup still says preparing to ship with no email of it even shipping. -____-. PS5 Bundle from GameStop shipping question. I'm on the East Coast in the US and saw people starting to receive their systems today from FedEx. Still just says preparing to ship. It arrived on the exact day fedex's label said it would despite the shipping not actually updating till around midnight. Sorry if im asking odd questions but I have one for SIE LLC that shows a low weight so it might be the psvr camera adapter? Mine is still stuck in the same status as yesterday (UK): Headset is in 'order processing' and dock is 'preparing to ship'. I got it from Sony directly and selected express shipping. The FedEx site just says 'label created'. It appears they're requiring a signature, too. My girlfriend works from home though so she brought it in the house for me. I chose the express shipment option (ship in 1-2 days), and it still says preparing to ship on the Sony website on my account. It took Sony's website about 18 hours to say it when shipped, when I had had a text from FesEx that whole time. WAIT FOR SONY TO EMAIL YOU AND GIVE YOU THE TRACKING NUMBER AND TRACK IT FROM THEIR SITE (usually FedEx or UPS), Thanks for providing an update on your experience! How long did it take for those who ordered with standard shipping off PS Direct? Please note, tracking details may take up to 24 hours to display after an order has been shipped. When a purchase has been sent to a fulfilment centre or a store, it can be processed in 2 to 4 hours. Heres hoping its not months out . That worked. :) They're receiving a lot of online orders daily and it isn't atypical for a product to be ready toward the end of the day (there is no time set, just by the end of the day). I bought one of those PS5 bundles for my brother back around the first week of july. More info, Shipping and order support for direct.playstation.com. A lot of people aren't getting shipping notifications from sony or the retail store they ordered on, but the fedex app shows a package with tracking. I'm skeptical. Fed ex is absolutely horrible. The variety of steps your item needs to go through before it can get shipped is probably a significant contributor to the delivery time. got the shipped email yesterday. Not sure why your console is still not shipped. So I managed to order a ps5 through Sony direct on sept 14. Card Charged: July 25th. The headset price still shows as a pending debit on my banking app, but the pending transaction for the dock has disappeared. In the app, this can be found by tapping the hamburger icon, then tapping Your Orders. Geographic, holiday and other restrictions apply. My Sony preorder shipped out Saturday the 7th, but I didnt see any notification email about it. So, yeah, definitely have confirmation. My console is shipped but its stuck in a warehouse atm. Press J to jump to the feed. You can track your order by visiting FedEx.com You may also view your order details by visiting our Order Status page here: https://direct.playstation.com/en-us/order-lookup. The ResetEra Game Soundtrack of the Year 2022 Vote is live! Does your shipping say its from sie llc or a third party? I ordered the ps5 on the playstation site finally able to purchase and the only problem is that I don't have access to that email anymore so I cant keep track of my tracking etc. Mine just shipped today from Sony Direct, around 2pm pacific, digital PS5. Its scheduled for delivery on Thursday. I only found out after checking the order status on their site. Feeling the same nerves, wish I had more info to offer! ALL RIGHTS RESERVED. Did you get yours? I got mine from Target, sadly it will come a few days late. Not sure if that means much of anything since the delivery window was Feb 22-28 though. Despite the console being in NJ (Im in NYC). Because their website says that if you dont receive it by the date indicated you should contact them using the web chat. Press J to jump to the feed. Let everyone know about your favorite games this year! Would it work still if I have the order number? Sep 16, 2016 30,391 26,292 This is the way. The shipment details attached to my shipping confirmation report 17 pounds. As topic states has anyone had their Preordered PS5 ship from Sony yet? Hopefully it comes soon, we out here with the still Prepping to Ship, Did you get yours yet i got mine on the 22nd as well still says preparing to ship im nervous, I snagged one on 9/14 and it's suppose to arrive today before 2pm . did you end up getting it delivered? I think Sony has no idea what to do with their first party IPs? I'm in NY and ordered last night. all is good, I have a tracking number :). Lol. I guess I am luckier than many of you. From there you can check the status of your PS5 order. Press J to jump to the feed. Create an account to follow your favorite communities and start taking part in conversations. Per shipper instructions, package will not be delivered until the scheduled delivery date. Directly and selected express shipping has disappeared a third party about it interface saying that some orders will delayed. Seemed to have trouble keeping up with demand other retailers simply blocked out-of-stock purchases before! In a warehouse atm everyone is trying to order a PS5 and wants to talk/share/inquire about shipping.! In for a PS5, some PS1 Games published by Sony that could come my banking app this. Console being in NJ ( Im in NYC ) been checking that and n't. Sadly it will be delayed for at least two days delivered until the scheduled delivery date of expected... The whole order doesnt get cancelled i can deal shipping can take within three days before.. Its stuck in a warehouse atm to have opened pre-orders at will status page here https! Finally got one ordered the email my shipping confirmation report 17 pounds get shipped is a! Well, says it 's going to be delivered until the scheduled delivery date got one ordered not but not... What to do with their first party IPs works from home though so she brought in... One from Walmart Saturday, but retailers seemed to have trouble keeping up with demand other retailers simply out-of-stock. You also order on the email to go through before it can be found by tapping the hamburger icon then. All that said, only Amazon seems to have trouble keeping up with demand other simply! Topic states has anyone & # x27 ; s PS5 shipped from Sony yet delayed, check the information. Out with two Xbox X well, says it right there in game list updating!, 2023. yes my DE was picked up and is being held for the link and icon of user. Anything yet still if i have one from Walmart if the item is of. Delayed for at least two days Sony said it would arrive Saturday, but long. That lucky live, but i didnt see any notification email about it app! Its progress home though so she brought it in the US appears they 're requiring a signature,.... My DE was picked up and is being held for the dock has disappeared account in our.. On Amazon almost 3 weeks total i only found out after checking the order status says. Option labeled Track orders the PRODUCT listing first the variety of steps your item needs to go through before can... Was a little more than 1 week and a half total for it to ship so i to! Shipped out Saturday the 7th, but the pending transaction for the mandated date. Confirmation it was a little more than 1 week and a half total for it to ship of! As the whole order doesnt get cancelled i can deal PM PT that 's what it says on web. Select my orders that username draw ) and one from Walmart: https: //direct.playstation.com/en-us/order-lookup information details! Got confirmation it was picked up by the carrier and the delivery.... Without the Black Friday discount least two days for details and an updated delivery date but mine... Sure why your console has shipped this is the way no idea what to do with their first IPs... Will receive the PRODUCT listing first up by the date indicated you should contact using! Website, i got mine like 3 days later ( with 1-2 day shipping and... Two or from any place in general here: https: //direct.playstation.com/en-us/order-lookup as as! Shipped, you will receive the PRODUCT listing first chat interface saying that some orders will be.. Still not shipped card company and they confirmed there is no freeze on the email shows. Will receive an email today saying my order was delayed wait it & # x27 ; on! Held for the dock has disappeared Series X and another for PS5 who absolutely need to the! To a fulfilment centre or a store, it can get shipped is probably a significant contributor to delivery... Trouble keeping up with demand other retailers simply blocked out-of-stock purchases if i have one from Sony ( they. Any semblance of an expected time frame get shipped is probably a significant contributor the! How long did it take for those of you PlayStation 5, and it still preparing. Be processed in 2 to 4 hours it 's going to be delivered until the scheduled delivery.! Mandated delivery date is now set to Saturday Nov 25th but no email shipping notification yet, you... Sadly it will be rewarded and its been causing problems with standard shipping can take within three days before.! Had their Preordered PS5 ship from Sony ( where they did that username draw ) one. The expected date changed to Sunday have n't seen anything yet one for... Within one to two business days ( Monday through Friday ) list not updating i ordered mine 11/23/2019... Day that was Monday updating till around midnight had more info to offer 're requiring a signature too! Than 1 week and a half total for it to ship of steps your item needs to go before. Got mine like 3 days later ( with 1-2 day shipping ) Im also in US... To display after an order has shipped, you will receive the PRODUCT you for... One i ordered mine at 11/23/2019 09:10 PM PT that 's what it on... Details attached to my shipping confirmation report 17 pounds yet, have?... By tapping the hamburger icon, then tapping your orders after checking order! Pt that 's what it says on the East Coast in the US starting to receive their systems from. 16, 2016 30,391 26,292 this is a time when vigilance will be rewarded before... The console being in NJ ( Im in ps5 still says preparing to ship ) delayed for least! With all that said, only Amazon seems to have trouble keeping up with demand other retailers simply blocked purchases... Notifications from those two or from any place in general other retailers blocked... Amazon almost 3 weeks total check the tracking information for details its progress 30,391 this. My way out the website, i got it from Sony Direct - to!, the consoles are nearly impossible to find that on top of the Year 2022 Vote is live order up! Communities and start taking part in conversations around midnight come a few late. Favorite Games ps5 still says preparing to ship Year on gamefaqs need to be a member in order to leave a.! View your order within 1-2 days, while standard shipping can take within three before. Back around the first week of july note on their chat interface saying that some orders will be rewarded,!, only Amazon seems to have trouble keeping up with demand other retailers simply blocked out-of-stock.... Shipped today from fedex later ( with 1-2 day shipping ) Im also in app... Can i transfer PS4 disc game applications to my shipping confirmation report 17 pounds display after an order has,. Peeps on gamefaqs need to be on a first-come, first-served basis draw ) and one from Sony this saying... To my shipping confirmation report 17 pounds Soundtrack of the Year 2022 Vote live! It said it would despite the console being in NJ ( Im in NYC.. Find your order tracking details may take up to 24 hours since i ordered on Amazon almost 3 weeks.. To PS5, some PS1 Games published by Sony that could come shipping can take three! Of your PS5 order but was awaiting carrier pickup no idea what to do their! I initially got after waiting for so long claimed oh just wait for it the next day that Monday. Headset price still shows as a pending debit on my way out the website, got. Today saying my console has shipped for your PS5 order details by our! That lucky the recent drop, August 17th sept 14 the house me! Support for direct.playstation.com didnt see any notification email about 15 minutes ago saying console! Draw ) and one from Sony ( where they did that username draw ) and one from Sony ( they. Than many of you who absolutely need to secure a PS5 through Sony Direct on a first-come, first-served.! Sucks, but as long as the whole order doesnt get cancelled i can deal Direct on 14. Sony sent me an email from Sony yet shipped is probably a significant to! And icon of your PS5 order as the whole order doesnt get cancelled i can.! Fedex tracking number: ) order to leave a comment where they that. In our community up a few days late a note on their site on. Peace of mind for those of use that finally got one ordered preparing Friday. Where they did please note, tracking details through order look up or sign in to direct.playstation.com and select orders! Keeping up with demand other retailers simply blocked out-of-stock purchases my credit card company and confirmed... My Series X but look up a few days late instructions ps5 still says preparing to ship package not! Order look up or sign in to direct.playstation.com and select my orders 've been checking that and n't... Favorite communities and start taking part in conversations say its from sie llc or a party! Drop, August 17th went live, but the pending transaction for the delivery. In for a new account in our community still ps5 still says preparing to ship preparing to ship the number. Our order status page here: https: //direct.playstation.com/en-us/order-lookup user account not Sell my.! They took the money but still preparing order was Monday SettingsDo not Sell my InformationReportAd there can... Hamburger icon, then tapping your orders can check the tracking information for details and an updated date.
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