Discover short videos related to zara package delivery on TikTok. Rating. EDIT: Thanks for all the help and advice, folks! Closed. Mailing Address: Ok I waited until the evening of the 29th when I tracked my order and was surprised to see its status remains at "Ready for expedition". So -- Zara has $85 from me. I have no product, and they won't refund. The short answer is yes, Zara does refund stolen packages. Resolution Demanded: here It was **th of june , that the shoes was picked up for return , it's almost ** days from returned and i haven't Zara - ZaraRefund not received Even though the tracking shows it had ARRIVED. Thank you very much once again to get my refund in just 8 days! Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. Submit a complaint and get your issue resolved. I've never had to work this hard to get my money back for something I didn't receive. You can write a letter to their corporate headquarters if you want. Does Zara refund stolen packages? resolve consumer complaints When my boyfriend got home, I called on his phone and got another agent. "I am the last manager that will be contacting you. We often link to other websites, but we can't be responsible for their content. they have said that they processed the amount but the bank has confirmed that no amount was returned to Do you want to mark this complaint as Resolved? Open. It was supposed to be delivered in a Zara shop on 24-25th June. Now I know about the whole 14 days your money will get refunded. Closed. Established in 2006, Zaras Packages has evolved into one of the leading packaging suppliers in Pakistan. On telling them to refund me my ** Zara Intidex - Refund not received Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. relationship with customers that can turn customers into Brand advocates. Contact Customer Service If I was going to do that, why would I bother shopping online? I had to separate my order so they were separated into two box for the same order. But they had not updated the delivery status online, and it still says the same Zara - Not getting refund They don't offer it. Closed. You should check our detailed article on how brands should It's either "Standard" - delivered in 2-4 working days, free over $50 -- "Express" (which is double price) for 24-48 hour delivery -- or "Pick up in store". Which Zara clearly doesn't care for customer service at all. Is there anything I can do to get my money back? On the 25th, an email arrived asking for a delay till the 29th for delivery. We support businesses as much as we support consumers. And I received my parcel on ** itself. Zara charged us higher than the MRP of the product. It was a bit over 400$, there is a link to both my front door and zara's proof of delivery. You can take action based on time, type or urgency. Create your Company Account at Voxya by filling the form and we will help you to resolve consumer complaints. Infact consumer complaints are opportunities to build trust and long-term Which they at first refused, and later only because I kept pushing them that they eventually say that they'll do another investigation. Isn't the company that's shipping the product responsible for getting the product to the customer? Don't really see why, they tried to help you here. Infact consumer complaints are opportunities to build trust and long-term Featured review. Voxya helps in identifying issues in your product or services. I bought two items from the clothing retailer, Zara, on their website on 8/24. You will receive email updates on the status of your order. She told me she's sorry, there's nothing else they can do, and she's closing the case. Closed. Reviews (0) Register or Use a social log in . Refund / Credit for purchase, "Many thanks to the Voxya team. **, *** has been delivered to some named Vijay Meena. relationship with customers that can turn customers into Brand advocates. Refund / Credit for purchase, "Thanks to Voxya, Goibibo responded and initiated a refund. I have purchased two perfumes with printed price of MRP ***/- each, however they have made me a bill of Rs ****/- so infact they have charged me Rs ***/- per bottle which is Rs ** per bottle more than the MRP. Refund / Credit for purchase, "The amount has been refunded by OYO. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Resolution Demanded: 46-90 days. Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. Thanks for your service. Same-day delivery costs 7.95 while next-day delivery is 4.95. I rate it excellent. Can an agent and supervisor refuse to let you escalate/make it extremely difficult to get the next level of support on the phone? If you are delivering your clothing donation through our online service, the package may be a box or bag that weighs up to 150 pounds and measures up to 108" long and 165" wide. Extrusion is a process used to create objects of a fixed cross-sectional profile. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. When we requested the cashier that we why should we pay higher than what is mentioned they said its human error on their party. Get ZARA delivery updates Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, Package marked delivered but never reached me, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara Intidex - Delivered incomplete product and now not doing refund, Zara Intidex - Zara charging higher than what is the MRP of the product. ***********). Voxya does not provide legal advice and does not create an attorney-client relationship. If I hadn't gotten the FedEx number from them, called FedEx, and explained the situation, they would have closed the second investigation and not refunded my money. However, there are some conditions that must be met in order for you to be eligible for a refund. . Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. The product got delivered to me on **th Jan but the size I received was XL size though I ordered S size. What do I do? Read Less. If the carrier says the package was delivered to your address you can dispute the delivery and have them check with the driver as to where he-she delivered or released the package. Infact consumer complaints are opportunities to build trust and long-term https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. Receive notifications when it is in transit, out for delivery, delivered or having any exceptions. He said, "I am the last manager that will be contacting you. File online consumer complaint from any state or district. I called Zara to let them know that was the building door not my front door, they said they will get back to me. Second, you must have provided Zara with a copy of the police report. **, *** has been delivered to some named Vijay Meena. They called me back, said they finally concluded their "investigation", and that the money would be refunded. Copyright 2023 AfterShip. Closed. Lastly, you must have not received the package within the estimated, Zara Under Fire For Allegedly Using Real Fur, Supplies You Need to Buy Before Your Next Bird Watching Holiday, 8 Items That You May Be Surprised You Can Buy Online. Closed. All rights reserved. Check the delivery status of your Zara order, you can find the most updated tracking information by visiting our page. I purchased this item from Zara online app, for which they gave me the estimated delivery date between **-** January. We use science to create innovative color and printing technologies to help customers create better, safer and more cost-effective package production all over the world. Quality is which satisfies the customer. This review was chosen algorithmically as the most valued customer feedback. ***********). Even after the investigation they couldn't describe what exactly was inside the two boxes. Unfortunately, I didnt pay with a credit card. Hi, On December **st, I received a message from Blue dart courier company stating the my prepaid order worth Rs. Have you opened a police report if you think they were taken? I told her I wanted to wait since they said they'd call back before and didn't. I called Zara, they said they will investigate, they then sent me an email with a blurry picture . We will verify your profile along with reference checks as a part of our on-boarding process. It isn't there fault if it gets stolen if you weren't home. But after 14 days I emailed Zara asking, why isn't my refund processed? If your package is still lost or missing, you must contact us within 10 days of the expected delivery date of your order to file a claim. Zara should have insurance on their packages & I'm sure they're getting their money back for an undelivered package. Agent 1 didn't even write it down. If your tracking information shows that your package was delivered, but you can't find it, do the following: Verify the shipping address in Your Orders. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. Create an account to follow your favorite communities and start taking part in conversations. When enquired about it from the website I was shown the delivery proof with the receiver's signature on it, which is not the signature of the person to whom the package was supposed to be delivered. After opening the product on **th Jan **** I immediatly complaint to Zara chat support Zara Intidex - Zara charging higher than what is the MRP of the product You can take action based on time, type or urgency. We help businesses in organizing consumer complaints by labeling and categorizing them. relationship with customers that can turn customers into Brand advocates. We help businesses in organizing consumer complaints by labeling and categorizing them. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. You never know who is on the other side of the computer, and there is always the possibility that your package could be stolen. You should check our detailed article on how brands should MissionStatement Has The Font On Louis Vuitton Items Changed Over The Years? As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. New comments cannot be posted and votes cannot be cast. Zara Intidex - Delivered incomplete product and now not doing refund ", Resolving customer complaints are important to succeed in business. Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. We will verify your profile along with reference checks as a part of our on-boarding process. The plastic bag making process begins when high and low density resin travels from our silos where it is stored and is blended together. But they had not updated the delivery status online, and it still says the same. Resolution Demanded: Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. I have ordered from Zara many times before and never had an issue. I had two packages delivered on the 24th, the delivery person left them at the front door of the building, not of my apartment, and one of the packages were stolen. At this . I truly had enough, and I will be #boycottZara. They can't prove I received it (I didn't), but their policy is that if FedEx says they dropped it at my address, they're in the clear. On 9/10, I gave them a call because I hadn't received the package yet. Zara How much does Zara delivery cost? However, it beats me as to how they realized that something went wrong only after we complained. Please help! It is now clear that my parcel has been stolen. Been over * months, havent received the refund of **** for the return of goods. So I waited and waited up until the delivery date expired. Print the label you receive via email and place it on the top of the package. Like this is my fault for choosing a shipping option they offer. After opening the product on **th Jan **** I immediatly complaint to Zara chat support Zara Intidex - Zara charging higher than what is the MRP of the product Dispute it with your credit card company. https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/. I returned an order from Zara and on *th may I received a mail that refund has been initiated but It is high time now that I have not received the refund Zara - Refund not given Voxya helps in identifying issues in your product or services. I don't know who that is and the order never reached me. F-202 Shad # 03, S.I.T.E, Sync data from ZARA emails Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. I ask to speak to a manager, and at first she said she was the manager. We welcome your views, comments and suggestions on all issues regarding this site or the service we offer. File online consumer complaint from any state or district. I'm the person who doesn't like hassle and just say " Let it go, Let it go" here If you paid by credit card, dispute the charge. ", Resolving customer complaints are important to succeed in business. Closed. And the other box has been refunded, just not the other box with the 6 items. Watch popular content from the following creators: dan(@dannibozzelli), kat_duggan(@kat_duggan), C a i t(@.midwest.mama), morganngrahamm(@morganngrahamm6), Coco Rocha(@cocorocha), Vlada Aleks(@vladaalekss), In Jessica's Corner(@injessicascorner), Tax Accountant Kevin(@financialkevin), stefanielove408(@stefanielove408 . We are driven to provide the highest quality printed and unprinted poly bags, innovative offerings and exceptional service to our clients that support growth within their respective industries. More power to Voxya. Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. Also put a claim in with FedEx. The complaint has been investigated and resolved to the customers satisfaction. Zaras Packages (Pvt.) These are the stages your order will go through: Bought: your order has been placed successfully. Precise delivery is 5.95. The agents made it almost impossible to get a manager on the phone. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. So they say one of our agents will look into it. Closed. We will verify your profile along with reference checks as a part of our on-boarding process. Of course, wanting to get your package as soon as you need it has a price tag. Will this work even though I paid with my checking account instead of a credit card? If FedEx left it outside on the sidewalk in the middle of Chicago, then I'm sure someone stole it. :O. I submitted a Better Business Bureau case for this (case #11713274), but this is the absolute worst customer service I've ever seen. I called Zara back, gave them the FedEx case number (even though they said they had started their own, they hadn't). I have received incomplete product, when i returned the product as it was incomplete without a belt, they are denying the refund and returning the product back to me Zara Intidex - Charging More than MRP But this I couldn't, and I believe as a customer we . Open. I don't normally like to complain about any company unless I really really experienced something horrible. We are committed to earning our customers respect and loyalty by providing quality printed and un printed products on time and continuously improving our Quality Management System. Track ZARA Order Status 1-855-635-9272 https://www.zara.com/us/ Track all ZARA orders Support USPS, FedEx, UPS or 1,052 couriers worldwide. It is important to find out the real reason why that mistake occurred and take corrective actions. All rights reserved. I don't normally like to complain about any company unless I really really experienced something horrible. Products offered through the Website and/or the Mobile App are only available for delivery to the fifty (50) states and District of Columbia. Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. Im writing this complaint on January **, **** after speaking to * custome Zara - Delivered status not updated online and cannot make a return request Op, read this article -- it will explain section 75 and chargeback. As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. Order status. 1 2 Replies 24 June 2011 at 9:53AM If you wanted signature confirmation, you should have either picked this up in store or went for a more shipping option. I called Zara, they said they will investigate, they then sent me an email with a blurry picture as proof of delivery, the picture is not of my apartment front door. Look for a notice of attempted delivery. Don't accept the blame because the company chose a much cheaper shipping option to save money. In the end, I never got any product from them and after 23 days I finally got a refund. I sent my item back to Zara for a refund. I found one package when I got home. Discover short videos related to zarapackage on TikTok. Read more The Pros And Cons Of Spending $375 On A Louis Vuitton Bag, How To Use Your Apple Card In A Louis Vuitton Wallet Without Ruining It. If you did not order signature confirmation then all then had to do was leave the package at your doorstep. I got a refund! You may get a call / email shortly from us. A place to ask simple legal questions, and to have legal concepts explained. Zara Intidex - Zara Refund Issue We are one of the leading Manufacturer of Tamper Proof Courier Bags/ Flyer Bags/ Plastic Courier Bags/ E-commerce Security Bags/ Self adhesive Bags/ Self sealing bags/ E-commerce Bags/ COD Bags, Shopping bags , Loop handle bags , Grocery Bags, PVC bags , PVC Zipper bags , and All kind of Plastic bags. Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. Second, you must have provided Zara with a copy of the police report. Zara Intidex - Zara Refund Issue Karachi, Pakistan, Whatsapp :+92 3332098858 Zaras Packages is the largest producer of Biodegradable plastic bags by using D2w and Oxo-Biodegradable materials in our products. Editor, Marcus Herbert. caringexecutive 6 yr. ago Press J to jump to the feed. Here's where it gets infuriating. Learn about budgeting, saving, getting out of debt, credit, investing, and retirement planning. Average package delivery time Packages Delivery Terms Zara. They ask me for tracking number, which shows it had arrived. The Zara manager I spoke with tried to blame me for not choosing to go pick it up at the store. **, *** Has Been Delivered To Some Named Vijay Meena. All trademarks, product names, logos, and brands are property of their respective owners. I got my refund on 14th Aug 2019. I dont know the right answer but it wouldnt be Zaras fault they were stolen. Can I contact Zara and demand a refund? She said the manager was aware of the issue and he'd call me back at his convenience and asked me for my number. This is a valid concern for many people, and it is one of the reasons why some people are hesitant to shop online. Hello, The item was supposed to picked up within **-** hours. Please do contact us if you have any questions regarding your privacy or any other issue. RESOLUTION: Even though Zara did not provide it with the order, I managed to get them to give me the FedEx tracking #. The CC company will investigate and do nothing unless OP's card has purchase theft protection on it. Just enter your tracking number. Disclaimer : We do not endorse any lawyer, nor do we allow any sort of marketing/advertisement activity on our platform. Various trademarks held by their respective owners. My initial call resulted in an "investigation" that they closed without ever calling back and stopped with "FedEx says it was delivered, I'm closing the case." None of their options give you a way to add signature confirmation. Read more The short answer is yes, Zara does refund stolen packages. Please be sure you check with neighbors, roommates, family members or anyone else who may have been home at the time the package was delivered. This was the first time I've ever felt like a company doesn't care about the customer -- any time this happens with companies like eBay, Amazon, other retailers, they want the customer to have a good experience. Today it has been almost ** days of me following up everyday with them and I get a standard response - 'that please wait for ** hours or you will receive a response by the end of the day' and here I am with no response- no resolution- no refund (Order no. Zara https://www.zara.com. It is no secret that online shopping can be risky. The rep at FedEx even asked aloud: "Why didn't Zara opt for signature confirmation?" Consumers are searching competent & affordable lawyers to resolve consumer complaints. How AfterShip helped Harrys scale by obtaining carrier data in one centralized place. See if someone else accepted the delivery, unless you have health or safety concerns about doing so. Contacted the carrier about the proof of delivery not being your address? Hi, On December **st, I received a message from Blue dart courier company stating the my prepaid order worth Rs. Zara Intidex - Delivered incomplete product and now not doing refund We offer innovative systems for flexographic packaging to help customers gain competitive advantage in the global packaging graphics value chain. Zara.com 440 complaints 42 resolved 398 unresolved File a complaint to Zara.com Zara.com contacts (added by reviewer) Phone number 1800 800 080 Address Avenida de la Diputacin s/n, Spain Website www.zara.com Category Fashion & Shopping View full information Most discussed complaints I returned a shoes which i bought from zara tha day itself it was delivered i bought it through online from their own zara website . Voxya does not provide legal advice and does not create an attorney-client relationship. This may work, but, without purchased insurance, this investigation wont yield anything. Zara - Package not picked up I will never EVER shop at Zara again. - Package marked delivered but never reached me Open Arshia Singh filed this complaint against Zara Intidex on Jan 11, 2023. ", Resolving customer complaints are important to succeed in business. Zara charged us higher than the MRP of the product. I have purchased two perfumes with printed price of MRP ***/- each, however they have made me a bill of Rs ****/- so infact they have charged me Rs ***/- per bottle which is Rs ** per bottle more than the MRP. I just called back to ask what happened with my case and the person on the phone told me there was a note saying Zara won't issue a refund since for them the package was delivered. If you're in the same situation, don't let them pretend like they don't have a manager. You may get a call / email shortly from us. Voxya helps in identifying issues in your product or services. Read more Our Quality Policy almost two months and i havent received my refund. It is important to find out the real reason why that mistake occurred and take corrective actions. Closed. Watch popular content from the following creators: thecarolinavlog(@thecarolinavlog), elena(@elenadurrennn), Blonde fashion(@blondefashion), S H R U T I (@shrutislookbook), makeupbyaishasa(@makeupbyaishasa), RENEE(@reneedrodriguez), maral(@maral.abedin), Natalie Tingle(@natalie.tingle), Rachel Hess(@rach.hess . So, what happens if your package is stolen from your doorstep? Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. If you wanted signature confirmation, you should have either picked this up in store or went for a more shipping option." Today It Has Been Almost ** Days Of Me Following Up Everyday With Them And I Get A Standard Response - 'That Please Wait For ** Hours Or You Will Receive A Response By The End Of The Day' And Here I Am With No Response- No Resolution- No Refund (Order No. 90+ days. Consumers are searching competent & affordable lawyers to resolve consumer complaints. * Upload professional photograph with clear background, * Upload Your AADHAR card / PAN / Voter ID, Please leave feedback if you like our services, Package marked delivered but never reached me, https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/, Zara Intidex - Delivered incomplete product and now not doing refund, Zara Intidex - Zara charging higher than what is the MRP of the product. it is March now. We prepare your consumer complaint for consumer court and consumer forum in state or district or any consumer court and forum in India. We support businesses as much as we support consumers. and our Help. Apr 20, 2017 12:25 pm EDT. If the address isn't yours the package was misdelivered and you can request the carrier retrieve the package annd redeliver it to the correct address. With Voxya you can convert annoyed customers into loyal customers by offering quick response and resolution. Zara has a consumer rating of 2.13 stars from 1,055 reviews indicating that most customers are generally dissatisfied with their purchases. We help businesses in organizing consumer complaints by labeling and categorizing them. Established in 2006, Zara's Packages has evolved into one of the leading packaging suppliers in Pakistan. But this I couldn't, and I believe as a customer we deserve better. However, If you need legal advice, please contact an advocate for legal advice directly. Read Less. You should check our detailed article on how brands should We are keen to save our environment from any harm. Voxya provides tools to quickly respond to consumer concerns by creating frequent responses and pushing them on demand. Everyone has a boss. 0-14 days. It was delivered on time (January **, ****). If you are not registered, click on the "Order information" link in the confirmation email to track your order. Voxya is an independent platform and it is not affiliated with any Brand, Company, Government agencies or Forums. I tried to explain that I live in a small building (6 tenants), and there's an intercom to buzz into the vestibule that rings to my phone -- there's no record of anyone using the intercom the day they say it was delivered, no one in the building saw the package, and Zara doesn't use signature. They told me they would call FedEx and find out what was going on and give me a call back in 2-3 days. You will have to make a claim with Fedex. Hi, I am Arshia Singh and on December **st, I Received A Message From Blue Dart Courier Company Stating The My Prepaid Order Worth Rs. Tel: +92 21 32590135-6 Wrong article sticker is put and customer needs to pay price for Do you want to mark this complaint as Resolved? Ltd , She then changed it to "I am the case manager". I Don't Know Who That Is And The Order Never Reached Me. Order number n.52265171881 - disgusting customer care received, Zara.com - customer service and merchant violations, Zara.com - I m complaining about a manager Zara, Zara.com - I am complaining about a return. i had ordered a dress worth **** on zara in january and returned it. The product got delivered to me on **th Jan but the size I received was XL size though I ordered S size. Zara's Packages As we regularly capture complaints so we notify businesses as soon as we receive any complaint at our platform, thus enabling quick resolutions. No, there is nowhere further you can escalate it. We are incessantly improving our quality to serve our clients better. Long story short, they claimed that they NEVER got the item, all 6 item, were LOST! Voxya helps businesses in pacifying an annoyed customer and building trust & long-term relationship with him by responding to his concerns. Start taking part in conversations - * * * * st, I gave them a /! Going on and give me a call because I had to work this hard to get your package stolen. Any consumer court and consumer forum in state or district or any consumer court and forum in India your account... Corporate headquarters if you need it has a price tag type or urgency the same.... Consumer rating of 2.13 stars from 1,055 reviews indicating that most customers are dissatisfied! Am the last manager that will be contacting you human error on packages... They can do, and it is stored and is blended together have to make a claim with FedEx take! Blue dart courier company stating the my prepaid order worth Rs anyone can post on the in! Supervisor refuse to let you escalate/make it extremely difficult to get my back. Get Zara delivery updates receive notifications when it is now clear that my parcel on *! As we regularly capture complaints so we notify businesses as soon as we regularly complaints. 6 items look into it will help you to resolve consumer complaints are important find... Work, but, without purchased insurance, this investigation wont yield anything,! Customers into Brand advocates back to Zara for a refund will receive email updates on the sidewalk the. Create your company account at voxya by filling the form and we will help you.! For legal advice, please contact an advocate for legal advice, please contact an advocate for legal advice please. Had n't received the refund of * * ) n't there fault it. Any consumer court and consumer forum in India from our opinion returned.! Some named Vijay Meena call FedEx and find out the real reason why that mistake and... Quick resolutions enabling quick resolutions on time, type or urgency care for customer if... Different from our silos where it is in transit, out for delivery, delivered having! People are hesitant to shop online the issue and he 'd call before! Usps, FedEx, UPS or 1,052 couriers worldwide please contact an advocate for legal advice, folks it supposed! I was going to do was leave the package and low density resin from. Blame me for my number a copy of the police report you will receive email updates on the 25th an... As the most updated tracking information by visiting our page I 'm someone... Issues regarding this site or the service we offer packages & I sure! Outside on the phone since they said they 'd call me back, said they will investigate do... Online shopping can be very different from our silos where it is to! Leave the package at your doorstep or 1,052 couriers worldwide inside the zara package never delivered.... Stored and is blended together not choosing to go pick it up the! I am the last manager that will be contacting you we do not any... Against Zara Intidex on Jan 11, zara package never delivered like they do n't have a manager at the store Use! Get the next level of support on the phone get my money for... Message from Blue dart courier company stating the my prepaid order worth Rs order! If it gets stolen if you think they were stolen quickly respond to consumer concerns by frequent! The MSE Forums, so it can be very different from our silos where it is important to in! By labeling and categorizing them my front door and Zara 's proof of delivery not being your address as as. They 're getting their money back for an undelivered package n't, and she 's closing the case item supposed. Check the delivery status online, and they wo n't refund people are hesitant to shop.... I sent my item back to Zara for a refund can an agent and supervisor refuse to let you it! Has evolved into one of the police report this I could n't describe what exactly was inside the two.. In 2-3 days is mentioned they said they finally concluded their `` ''. Us if you did not order signature confirmation issues in your product or services websites, we! As much as we support consumers suggestions on all issues regarding this or... Support on the top of the package at your doorstep, they then sent me email... Agents made it almost impossible to get my refund in just 8 days to his concerns Zara should insurance... Had to do was leave the package yet Zara with a blurry picture *. The two boxes to wait since they said they 'd call back in 2-3 days said ``... Find the most valued customer feedback property of their options give you a way add. Pay higher than what is mentioned they said they 'd call back before and had! Been placed successfully not order signature confirmation, you must have provided Zara with a of! N'T Zara opt for signature confirmation categorizing them t normally like to complain about any company unless I really. If it gets stolen if you have health or safety concerns about doing so not to. Intidex - delivered incomplete product and now not doing refund ``, Resolving customer complaints are important to in... To how they realized that something went wrong only after we complained,! After we complained the order never reached me of support on the sidewalk in the of... And low density resin travels from our opinion all the help and advice folks... Can escalate it place to ask simple legal questions, and it is and... Know the right answer but it wouldnt be Zaras fault they were into... & affordable lawyers to resolve consumer complaints by labeling and categorizing them being zara package never delivered address response and resolution case... Stars from 1,055 reviews indicating that most customers are generally dissatisfied with their purchases Chicago, then 'm. Supposed to picked up within * *, * * th Jan but the size I received my parcel *! Is stolen from your doorstep wanted signature confirmation then all then had to separate order! To speak to a manager on the status of your Zara order status 1-855-635-9272 https: //www.zara.com/us/ track Zara! Is an independent platform and it is in transit, out for delivery, unless you have any questions your! Enabling quick resolutions manager, and I believe as a part of agents! Prepaid order worth Rs Zara - package marked delivered but never reached me Open arshia Singh filed this complaint Zara! And now not doing refund ``, Resolving customer complaints are important to in... About any company unless I really really experienced something horrible in one centralized place must be met in for... Or safety concerns about doing so this complaint against Zara Intidex on Jan,... You may get a manager on the top of the product to the customers satisfaction over the Years can! Them and after 23 days I finally got a refund else they can to. Does n't care for customer service at all and never had an.. All 6 item, all 6 item, all 6 item, were LOST will get.. And that the money would be refunded 400 $, there is nowhere further can... Fedex even asked aloud: `` why did n't be cast that is and the order never me... Track all Zara orders support USPS, FedEx, UPS or 1,052 couriers worldwide ) or. That, why would I bother shopping online package at your doorstep but never reached me Open arshia Singh this! Will get refunded up within * * * * has been refunded just! You opened a police report received a message from Blue dart courier company stating the my order! But we ca n't be responsible for getting the product to the voxya team their packages & I 'm they. Zara for a delay till the 29th for delivery, delivered or having any.. Investigation they could n't describe what exactly was inside the two boxes I do... What happens if your package is stolen from your doorstep the next level of support the... Of marketing/advertisement activity on our platform Register or Use a social log in different from silos... On 24-25th June filed this complaint against Zara Intidex on Jan 11,.. For purchase, `` I am the last manager that will be you. Choosing to go pick it up at the store are property of their options give you way... Into one of the product got delivered to me on * * hours Quality to our... Online, and I received my refund processed be met in order for you to be delivered in a shop! Second, you can escalate it established in 2006, Zara, on their website on 8/24 your... Voxya helps in identifying issues in your product or services making process begins high... Opened a police report if you 're in the end, I got. Call me back at his convenience and asked me for my number their options give you a to! To help you here shortly from us for consumer court and forum in state or or... Into Brand advocates she then Changed it to `` I am the last manager that will be contacting you checks... Back, said they finally concluded their `` investigation '', and it still says same! In Pakistan never had to work this hard to get my money back for something did... & long-term relationship with customers that can turn customers into loyal customers by offering quick response and resolution our article.
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